Help
Shipping & returns
Last updated 18 August 2026
Shipping
- Free worldwide shipping on every order.
- Orders are dispatched within 1–2 business days.
- Delivery is typically 5–12 business days after dispatch.
- You get a tracking link by email as soon as your parcel moves.
- Duties or import taxes, where your country charges them, are collected by customs and are not included in the price.
Returns
- 30 days from delivery, no reason needed.
- Email hey@tallr.store with your order number and we send you the return address.
- Send the lifts back in a re-sellable condition with any packaging.
- Refunds land on the original payment method within 14 days of us receiving the return.
Wrong height?
Tell us within 30 days and we will swap it for another height — 2, 3 or 4 cm — instead of refunding, if you prefer.
Damaged or faulty
Send a photo to hey@tallr.store within 30 days and we replace it or refund you, no return shipping needed.